Terms & Conditions

Last Updated: March 2026

Welcome to Elarria. These Terms & Conditions govern your use of our website and the purchase of our products, including Chandeliers, Premium Chandelier Fans, Panel Lights, and Magnetic Track Lights.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

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1. General Information

This website is owned and operated by Elarria. Throughout the site, the terms “we”, “us”, and “our” refer to Elarria.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

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2. Products & Services

We offer premium lighting products, including:

• Chandeliers
• Premium Chandelier Fans
• Panel Lights
• Magnetic Track Lights

All products are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.

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3. Pricing & Payments

• All prices are listed in INR (₹) and are subject to change without notice
• We strive to ensure pricing accuracy; however, errors may occur. In such cases, we reserve the right to cancel or refuse orders
• Payments must be made in full before order processing
• We use secure third-party payment gateways to process transactions

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4. Order Acceptance & Cancellation

• Once an order is placed, you will receive a confirmation via email or SMS
• We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraud
• Customers may request cancellation within a limited time before dispatch

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5. Shipping & Delivery

• Orders are processed within a specified timeframe (usually 2–5 business days)
• Delivery timelines may vary depending on location and courier services
• Delays caused by external factors (weather, logistics issues, etc.) are beyond our control

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6. Returns & Refunds

• Returns are accepted only as per our Return Policy
• Products must be unused, in original condition, and with packaging
• Refunds (if applicable) will be processed within a reasonable time after approval

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7. Warranty & Liability

• Certain products may come with a manufacturer warranty (if applicable)
• Elarria is not responsible for damages caused by improper installation or misuse
• We are not liable for any indirect or incidental damages arising from product use

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8. User Responsibilities

By using our website, you agree:

• To provide accurate and complete information
• Not to use the website for illegal or unauthorized purposes
• Not to attempt to harm, hack, or disrupt the website

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9. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Elarria and is protected by applicable copyright laws.

You may not reproduce, distribute, or use any content without prior written permission.

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10. Third-Party Services

We may use third-party services for payments, shipping, and analytics. We are not responsible for their policies or actions.

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11. Limitation of Liability

Elarria shall not be held liable for:

• Any direct or indirect damages
• Loss of data or profits
• Delays or interruptions in service

Use of our website and products is at your own risk.

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12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Delhi.

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13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Elarria
📍 Address: 140, Pocket-6, Sector-24, Rohini, New Delhi-110085, Delhi, North West Delhi
📞 Phone: +91-7985404176
📧 Email: Elarriagrace@gmail.com